Me: can you help me reset my account? I messed up my security questions
Customer service: ok yes, I'll do right now. Log in again and you'll be able to answer the questions
Me: great!
*some time passes*
Customer service: were you able to get the questions?
Me: yes... it's just that... some of the questions don't really apply to me? (This is why I messed it up earlier)
Customer services: oh... haha ... sorry...

🙃🙃 security questions aren't well designed for people who have complicated family and life milestones. It doesn't help when I need to be able to have an answer for 3+ questions.